Audience Optimizer

Audience Optimizer™ Efficiently Drives Loyalty Program Sign-Ups

The case study demonstrates how Swiftly’s Audience Optimizer™ effectively boosted loyalty program sign-ups by driving new registrations.

Impact

19%

Of all new loyalty program signups were from shoppers exposed to Audience Optimizer™ content

25.4%

Of all new loyalty program signups exposed to Audience Optimizer™ content were shoppers at competitor stores

Objective

A retail partner wanted to drive shopper registrations for its loyalty program.

Solution

Swiftly leveraged the Audience Optimizer™ for Digital Circular solution to strategically expand the reach of the retailer’s circular and promote deals available for loyalty shoppers. The campaign ran for 3 months from November through January. ​​

This technology personalizes content for digital audiences, highlighting weekly circular items and offers that are most relevant to loyalty program members.

Takeaways

By driving 19% of new loyalty program signups during the campaign, Audience Optimizer™ is a proven, effective touchpoint in the attribution funnel for new user registration.

23% of all campaign impressions were from shoppers who frequent competitor stores.

Loyalty registrations for these shoppers exceeded the expected number based on impressions percentage by 10.4%.